Privacy Policy

When you plan a visit, book tickets for our interactive exhibits, or sign up for a science workshop, we ask for some basic details to help organize your day. This usually includes:

• The parent, guardian, or teacher's name and contact details.
• Email addresses to send your booking confirmations and updates.
• Payment information when purchasing tickets or securing school excursions.

We use your details to make sure your visit goes smoothly. We rely on this information for:

• Sending your entry tickets and schedule for upcoming workshops.
• Contacting you if there are important changes to your booked school excursions.
• Answering your questions when you reach out to our team.

As a children's science discovery centre, protecting young explorers is our absolute priority. We do not knowingly collect contact details directly from children. All bookings for exhibits and workshops must be made by an adult. We only keep the information necessary to provide a safe, organized, and fun learning environment for everyone.

We never sell your family's information. We only share it with trusted partners who help us run our systems securely, such as the service that processes our workshop payments. We keep your data stored safely and only for as long as we need it to manage your visits and answer your questions.

You have the right to ask what information we hold about you, request corrections, or ask us to delete your details once your visit is complete. If you have any questions about how we handle your information, please get in touch. We are always happy to help.